Client Experiences
What Families Say
About Working With Us
These are honest accounts from people who came to Ubon at difficult moments and were kind enough to share what that experience was like for them.
8
Years of practice
340+
Families supported
4.9
Avg satisfaction
100%
Confidentiality maintained
Reviews
From the Families Themselves
"I came in not really knowing what I needed or what my options were. Araya sat with me for the better part of two hours and just listened. She didn't push me toward anything — she laid out what was possible and let me think about it. The written summary she sent afterwards was exactly what I needed to share with my family."
Patchara W.
Bangkok · June 2025
"The process took a little longer than I'd hoped, but looking back I think that was partly because my situation was genuinely complicated. Kirati was thorough — everything was correct when it came through, and nothing was left unexplained. I appreciated that nobody tried to rush me through it."
Michael S.
Expat, Bangkok · May 2025
"Nattaya answered my first message the same morning. That small thing made a real difference — I'd been sitting with this for weeks and reaching out felt like a risk. From there everything moved at a pace I could manage. The team was consistent throughout and I always knew who to call."
Siriporn S.
Bangkok · June 2025
"My wife and I used the Cooperative Arrangement service. We didn't want things to become adversarial — we just needed help formalising what we'd already agreed between ourselves. Ubon handled it exactly that way. Both of us felt heard, the documents were clear, and we finished the process on good terms."
Thanakrit K.
Pathum Thani · May 2025
"I'd spoken to two other firms before Ubon. Both of them made me feel like I was a problem to be processed. This was different. The first meeting was genuinely just a conversation. I wasn't given a long list of what they could charge me for — I was given a clear picture of where I stood."
Jenny L.
UK national, Bangkok · June 2025
"The full support service was exactly what we needed for a complicated matter involving assets in two countries. The team kept everything moving, explained every step in English, and there were no surprises in the final bill. A year later I still recommend Ubon to anyone I know facing something similar."
Nopparat R.
Bangkok · April 2025
Case Studies
How We've Helped in Practice
The names and identifying details below have been changed. The situations are composites drawn from real experience.
Case Study · Guidance Meeting
The Situation
A woman in her late forties came in unsure whether a formal process was even necessary. She had been separated from her husband informally for three years and was concerned about what her legal position actually was.
What We Did
A single guidance meeting, approximately 80 minutes. We listened to the timeline, asked a few clarifying questions, and outlined the relevant parts of Thai family law as they applied to her circumstances. A written summary followed within two days.
The Outcome
She left with a clear picture of her position and a sense of what steps, if any, she wanted to take. She returned six weeks later to begin the cooperative arrangement process — on her own terms and timeline.
"I came in dreading what I'd be told. I left feeling like I understood my own situation for the first time in years."
Case Study · Cooperative Arrangement
The Situation
Two parents who had agreed to separate wanted help formalising arrangements around their children and shared property. Both were committed to keeping things constructive — they simply needed someone to structure the process and put things in writing correctly.
What We Did
Three meetings over six weeks. We facilitated a shared discussion, helped the couple articulate areas of agreement and a few remaining questions, and then prepared the formal documentation reflecting what they'd decided together.
The Outcome
Documents signed within eight weeks of the first meeting. Both parties reported that the process had felt fair and calm. Their relationship as co-parents remained functional throughout.
"Nobody took sides. That was exactly what we needed."
Case Study · Full Family Matter Support
The Situation
A foreign national married to a Thai citizen needed formal support navigating a complex family matter involving property registered under Thai law and questions about residency arrangements for a minor child.
What We Did
Full advisory and representation service over approximately four months. We prepared all formal documents, liaised with the relevant authorities, and represented the client's interests at each stage — keeping them informed in English throughout.
The Outcome
Matter resolved with formal documentation in place for both the property and the child arrangements. The client reported that despite the complexity, the process had felt manageable because they always knew what was happening and why.
"The bill matched exactly what I'd been quoted. In my experience that's not common."
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Office
66 Wireless Road,
Lumphini, Bangkok 10330
Hours
Mon–Fri: 9:00–17:30
Sat: 10:00–14:00
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